Reference

Account management

A Novabench account lets you collect test results in a personal dashboard, access comparison features, and manage your subscription. This page covers account creation, sign-in methods, and profile management.

Creating an account

You can create a Novabench account directly from the desktop app or from the Novabench website. An account is free to create and is not required to run benchmarks or view local results.

You need an account to:

  • Access Plus, Pro, or Team subscription features
  • View your results in the personal web dashboard
  • Sync results across devices

Sign-in

Novabench sends a one-time password (OTP) to your inbox. Enter the code in the app to complete sign-in.

Email OTP does not require a password. Each sign-in generates a new code, so there is nothing to remember or store.

Teams on the Enterprise tier can instead sign in through their organization's identity provider with SAML single sign-on. See SSO/SAML configuration.

Note

Novabench does not use traditional username and password authentication. All sign-in methods use secure token-based flows to avoid password-related security risks.

Managing your profile

After signing in, you can manage your profile from the account settings screen in the Novabench app.

Profile settings

  • Name: your display name, shown on public result pages if you share results
  • Email: the email address associated with your account
  • Privacy: results from free accounts are public and appear on your profile and the leaderboard. Results from paid accounts and teams are private to you and your team. There is no setting to change this.
  • Subscription updates: receive infrequent emails about Novabench product updates

Activating Subscriptions

You manage Plus, Pro, and Team subscriptions through your account. You can upgrade from the pricing page.

When you upgrade:

  1. Open the Novabench app and go to your account settings (top-left of screen). If you aren't signed in, sign in.
  2. Under your account settings, select Refresh Account to retrieve and activate your subscription.

Subscriptions renew automatically. You can cancel at any time, and your subscription features remain active until the end of the current billing period. Manage your subscription in your account billing settings.

For details on what each plan includes, see plans and features.

Submitting results with an account

When you are signed in and submit benchmark results, Novabench associates the results with your account. This enables:

  • Result history: view all your past results in the app or on the personal web dashboard
  • Cross-device comparison: compare results from different machines you have tested
  • Public profile: free accounts have a profile page that lists their public results. Paid accounts do not have a public profile. To show one result to someone outside your team, use a share link.

You can also submit results without an account, but those results remain anonymous. Sign in before you submit, and Novabench saves your results to your account.

Deleting your account

If you want to delete your Novabench account and all associated data, contact Novabench support. Account deletion removes your account and all associated data permanently. Local results stored on your device are not affected.