SLOMACpro2013

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  1. SLOMACpro2013

    Mac Pro underprovisioned, overpriced

    Hi Nathan, That's a terrific discovery! I've lost clients, reputation, sleep and money to this "trash can". When I ran the novabench all of my specs were in the teens! I've been using Mac's since the first MacIntosh was placed on our college newspaper's office in 1986. I'm a brand experience designer so I pull together a broad range of campaign creative pieces from 18-wheeler sized graphics to all things digital. I also do UX, UI and IA. I purchased what I thought was the horsepower I needed to streamline my business and I ended up costing myself valuable time, resources and more. Even today, I was about to go buy RAM for this but I'm glad I saw your article. That's finally some recognition that there's a big problem. Kind of like the Munoz, United's CEO saying they take responsibility for hurting that passenger yesterday. I feel that Pro users deserve restitution or we ought to just admit that Apple is a shiny object polisher and go find real power and cut our losses. We can all donate our trash cans to community libraries for email readers. Its a great idea to open up the ecosystem of the computer as an inside out box where peripherals don't have to be stuck inside but its quite another to put almost no RAM or HDD or SSD into the brain of the system. I've demanded to talk to or have Apple engineers asked what they were thinking provisioning the flagship Apple device like that and they circled the wagons. I posed this situation to one of Apple's early creative pioneers, Ken Segall and I never got a reply. Thank you again for that article. Adobe is another whole can of worms. When you ask tech support for help, if your question does not match their script verbatim, you will have to ask your question 10, literally 10 times. When you ask to bump the question up there's a marginal improvement. They insist on running you through their process instead of recognizing the greater performance problems. So again, here Apple is designing a Pro machine of a modular nature with few resources and here's Adobe Cloud that wants to get you to share all your resources with the world that wants to live directly on the local drive and in fact begins to corrupt documents whenever you attempt to work off that local Mac. Adobe and Apple claimed that they don't just talk to each other. No, that would be too easy. So all this ranting aside, any thought as to what would put my scores into the teens range on Novabench's score gauges? Today I ran Disk Warrior, no real problems. Last night I ran Apple Diagnostics and nothing. ADP000 result. I just don't get why this Mac Pro would feel so lethargic and why it snowballs itself into a fit of bloated files. I heard someone discussing the 12-core machines being the equivalent of a big truck. It doesn't run fast but nothing is going to choke it. When I bought the 6-Core it was precisely because I needed a balance of snappy power with the resources not to break a sweat when tasks demanded it such as Photoshop. I ended up with a machine that chokes on 100mb Illustrator files in a day of Terabyte living. Think I'll chase down the author of the story you provided.
  2. SLOMACpro2013

    Mac Pro underprovisioned, overpriced

    I've owned the Mac Pro 2013 for a year. Its the six-core model that came with 16GB RAM and 256GB SSD onboard. My experience with this machine has been frustrating from the beginning. Frankly, the 2007 Mac Book Pro 17" with 16GB OWC memory and a 1TB SSD feels peppier. That's unfortunate because I bought the Mac Pro to be my home workhorse. The problems started from the purchase. The Apple store sold me the LaCie Thunderbolt 4TB drive (still rotational). Migrating from the 17" Mac Pro, with 1TB, to a 256GB drive meant I had to pick and poke my way through installations. That caused lots of problems. So much for that new machine responsiveness. Key for me was that I couldn't even back up my iPhone 128GB to my home computer. I had to go find a Terminal Code to try to defer the backups to another external drive. That wasn't an Apple experience. Well, not the "It just works" experience which has been the purpose for owning a Mac. I just need to get work done fast! For the last year, I've experienced this balancing act of NOT ENOUGH. Not enough RAM even at 32GB now. Not enough Storage on board though I upgraded to the OWC Aura 1TB. There was simply no way to Work. Despite Apple's paradigm of designing and extremely fast (supposedly) Main computer that can run multiple monitors, drives etc, ironically Adobe didn't get the email and still wants to run only on the onboard SSD. After experiencing lousy performance running Creative Cloud on the LaCie, I installed on the local SSD. Better but not screaming. During the year I also got a QNAP TVS-863. Unfortunately just one month before QNAP released a Thunderbolt version. The bottom line is that Apple sold underprovisioned hardware as an entry level tool but which I'd argue was a glorified email reader with no guts to do run hard and fast. - $4000 Mac Pro, - $300 LaCie D2 Thunderbolt/ - $900 OWC Aura - $3500 QNAP Server and 28TB worth of disks To their credit when Apple Care realized one point of concern that the 16GB RAM, they replaced it with 32GB RAM to see if that would keep the Mac from creating a swap file. That has helped but the margin of 3-7GB is usually based on running one Adobe App. I've now asked both Adobe and Apple about the problems I've had with poor running performance and each blames the other and insists they don't talk to each other to seek the highest performance. I hope that was just poor customer service. The net effect of the failures of this machine is that my clients have at times experienced poor performance bottlenecks because I had to deal with dramatic slowdowns, had to reinstall System software several times and Adobe Software more than a few times. The Mac Pro 2013 has been a dismal failure in my opinion. It has not been the backbone of my office. Its been a ball and chain that is constantly demanding more RAM or a separate SSD Thunderbolt Raid. All of the hobbling around I've done has been due to Mac making this system so expensive that you have to be ready to fork out another $5000 to make it usable. Its an amazing idea to essentially make the entire office the virtual hardware enclosure instead of confining drives and peripherals to a box but its not going to work if all of the software wants to be nuzzled up close to the CPU bus and not at the other end of a thunderbolt tether. And it would also help if there were a central application that helped manage all of the Application Libraries to be stored on external drives: Mail, Photos, Music. So what's the story? Both Apple and Adobe seem to falling flat on their faces by layering their hardware and software solutions with Community driven layers to sell Cloudliness instead of focusing on maintaining their prowess as power suppliers to power producers. Both Apple and Adobe need to wake up. Faster PC's are available and millennials are not using Adobe as much as their predecessors. I'm not longer limited to owning a Mac Adobe product when I can as easily own a PC and get the Adobe software. I'd like to know if anyone else has had these problems and experiences and if a magic RAM/STORAGE/CPU combination has been successful. Mine's been shite.